
Is the bottom of your kettle covered with white limescale? Is your water heater less efficient while electricity bills keep rising? These problems are often caused by scale buildup. But why does seemingly clear water form scale in the first place?
When water flows through natural sources like rivers, lakes, or groundwater, it dissolves minerals—mostly calcium and magnesium ions. The concentration of these ions determines water hardness, which is a major factor in scale formation.

1. Increased Energy Consumption
Scale has extremely low thermal conductivity—only 1/100 to 1/1000 that of metal. When heating elements are coated with limescale, they act like a thick “insulating blanket.” Appliances must work harder and longer to reach the desired temperature, increasing energy consumption by up to 30% or more.
2. Equipment Damage and Shortened Lifespan
Blocked heat transfer causes elements to overheat, leading to metal fatigue and eventual burnout. Scale also accelerates pipe corrosion, damaging appliances prematurely.
3. Slower Heating, Reduced Comfort
Longer heating times and unstable hot water make everyday activities like showers less convenient.
4. Clogged Pipes, Reduced Water Pressure
Scale deposits narrow pipe diameters, lowering water pressure and affecting high-end faucets, showers, and appliances.
5. Bacterial Growth, Health Risks
The porous structure of scale provides a breeding ground for harmful bacteria such as Legionella, creating potential health risks in drinking water.
Remove calcium and magnesium by exchanging them for sodium ions.
High cost, complex installation, regular salt replacement required.
Produce water with altered taste and higher sodium—less suitable for drinking.
Polyphosphate in drinking water prevents scale formation without removing minerals.
Works through the “threshold effect” to modify calcium and magnesium ions, stopping limescale before it forms.
Safe for direct consumption; NSF-certified.
Small, electricity-free devices or polyphosphate filters can be installed at the point-of-use (POU) or point-of-entry (POE) to protect water heaters, coffee machines, and other appliances.
Maintains water taste and essential minerals.
Soft: <150 ppm
Medium: 150–350 ppm
Hard: 350–500 ppm
Very hard: >500 ppm
POU: single appliances (coffee machine, RO system)
POE: whole-house water system
Correct dosing maximizes scale prevention and extends appliance life.
Polyphosphate in drinking water, delivered via a high-quality polyphosphate solution or polyphosphate filter, provides an energy-efficient, low-maintenance way to protect home appliances, improve water quality, and reduce maintenance costs. Contact our water treatment experts today for advice or free samples
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